Shipping Policy – ShapePower
At ShapePower, we do our best to ensure your orders are delivered quickly and in the best possible condition.
Processing Times
Orders are prepared and shipped within 1–2 business days after payment confirmation.
A shipping confirmation email containing your tracking number will be sent as soon as your package is handed over to the carrier.
Delivery Times
- United States & Canada: 7–12 business days (depending on the carrier and destination)
- International: 10–15 business days
⚠️ These delivery times are estimates only. Delays beyond our control may occur (such as customs clearance or carrier-related issues).
Shipping Costs
Shipping fees are automatically calculated at checkout and displayed before payment confirmation.
Order Tracking
You can track your package at any time using the tracking number sent by email once your order has been shipped.
Shipping Errors or Delays
Please make sure to provide a complete and accurate shipping address when placing your order.
ShapePower cannot be held responsible for delays or failed deliveries caused by incorrect shipping information or carrier-related issues.
Lost or Undelivered Packages
If your package is marked as delivered but you have not received it, please contact us within 7 days at:
📩 shapepowercontact@gmail.com
We will open an investigation with the shipping carrier.